Make or cancel an appointment
How do I book an appointment?
You can schedule an appointment:
- By phone
- By going directly to the counter at the secretariat of the (para)medical department concerned
ATTENTION: During the COVID-19 epidemic, appointments are made only by telephone. Thank you for your understanding.
Booking appointments by email is currently not available.
How do I cancel an appointment?
If you cannot honour your scheduled appointment, we request that you release the time slot by notifying us at your earliest convenience, at least 24 hours in advance*. Failure to cancel will result in a charge of 25 euros to your account, as the time slot could not be offered to another patient and was therefore wasted.
You can cancel your appointment:
- By phone, by contacting the consultation secretariat as soon as possible
- Online, by filling in our form. Please note that booking appointments online will not be taken into consideration!
*With the exception of nuclear medicine, in which case the appointment must be cancelled 48 hours in advance as specific products have to be ordered in advance in order to provide you with optimal care.